FAQ & Help Center
Welcome to the Rayihni Help Center. Below you will find answers to the most frequently asked questions. If you need further assistance, our support team is always ready to help.
🛒 Orders & Payments
How do I place an order?
Simply browse our products, add items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase securely.
What payment methods do you accept?
We accept major credit and debit cards and other secure online payment methods available at checkout.
🚚 Shipping & Delivery
Do you ship within the UAE?
Yes, we deliver across all emirates in the United Arab Emirates.
How long does delivery take?
Delivery times usually range from 1–5 business days, depending on your location and order volume.
🔁 Returns & Refunds
Can I return a product?
Yes. Products can be returned according to our Return Policy. Items must be unused and in their original packaging.
When will I receive my refund?
Once your return is approved, refunds are processed within 5–10 business days through the original payment method.
📦 Products & Quality
Are your products authentic?
Yes. All products sold on Rayihni are 100% authentic and sourced from trusted suppliers.
Do you provide warranties?
Warranty availability depends on the product. Please refer to the product description or contact support for confirmation.
📩 Support & Contact
How can I contact customer support?
You can reach us via email at support@rayihni.ae or call us at +971 50 455 1330.
What are your working hours?
Our support team operates during standard business hours, Sunday to Thursday.
📍 Warehouse EFZP1-22, P4 – Ajman Free Zone, Ajman, UAE
🏗️ Powered by AAMC Trading
