Last updated: October 18, 2025
Rayihni operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). Rayihni is powered by Shopify, which enables us to provide these Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.
Personal Information We Collect or Process
"Personal information" refers to information that identifies or can reasonably be linked to you or another person. It does not include anonymized or de-identified data. Depending on how you interact with our Services, we may collect:
- Contact details such as your name, billing and shipping addresses, phone number, and email address.
- Financial information such as credit or debit card numbers, payment confirmation, and other payment details.
- Account information such as your username, password, preferences, and settings.
- Transaction information including items you view, purchase, return, or exchange.
- Communications you send to us, such as customer support inquiries.
- Device and usage information including IP address, browser type, and interactions with our site.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you when you create an account, place an order, or contact us.
- Automatically through cookies and similar technologies.
- From service providers who assist us in operating our business.
- From partners or other third parties.
How We Use Your Personal Information
- Provide, tailor, and improve the Services: To process your orders, payments, returns, and create a customized shopping experience.
- Marketing and advertising: To send promotional messages or display personalized ads.
- Security and fraud prevention: To verify identities, prevent fraud, and ensure a secure shopping experience.
- Communicating with you: To respond to inquiries and provide customer support.
- Legal reasons: To comply with laws, respond to legal requests, or enforce our terms.
How We Disclose Personal Information
- With Shopify, vendors, and third-party service providers (e.g., payment processors, couriers).
- With marketing and business partners who help promote our Services.
- When you consent to disclosure or use social media integrations.
- With our affiliates or as part of a business transaction such as a merger or sale.
Relationship with Shopify
Our Services are hosted by Shopify, which collects and processes personal information to provide and improve the platform. Shopify may also use data from your interactions with other merchants. To learn more, please review the Shopify Privacy Policy.
Third-Party Websites and Links
Our website may link to other third-party sites. We are not responsible for their privacy or security practices. Please review their policies before providing any personal information.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the legal age in your jurisdiction. Parents or guardians may contact us to request deletion of a child’s data.
Security and Retention
We use industry-standard measures to protect your information. However, no online service is completely secure. We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Your Rights and Choices
Depending on where you live, you may have rights to access, correct, delete, or restrict the processing of your personal information. You can also opt out of marketing emails at any time using the unsubscribe link in our emails.
To exercise your rights or learn more, please contact us at e-commerce@rayihni.ae.
Complaints
If you have concerns about how we process your personal information, you may contact us or your local data protection authority.
International Transfers
We may transfer, store, and process your information outside your country of residence. Where applicable, we rely on legal mechanisms such as Standard Contractual Clauses to ensure data protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
Contact
For any questions or privacy-related inquiries, please contact us at:
Email: e-commerce@rayihni.ae